Contacts and policies

We reply to ALL emails. If you don't receive a reply within one business day, it is likely your ISP filters either our ISP or our SMTP mail server, please try the contact form or the FAX.

The email addresses below are not "clickable" to avoid spam robots.

Support questions

or use the *** contact form *** (click here)

(please include the product name, order number and/or tracking ID)

Fax and Postal Mail: see below

Orders, sending issues

(please include the product name, order number and/or tracking ID)

If you don’t receive within a reasonable time we do reship.

Fax and Postal Mail: see below

Sales questions or any other issue

or use the contact form

(if you need to write to any other email for your issue, we will tell you).

Fax and Postal Mail: see below

fax USA

+1-909-498-8755 (PLEASE ALWAYS PROVIDE YOUR EMAIL)

fax EU (Italy)

+39-02-700-439311 (PLEASE ALWAYS PROVIDE YOUR EMAIL)

+39-019-625520

No voice phone contacts, sorry. We’re on the market from 1996 ‘cause our technicians don’t spend their time over the phone, they have to work to improve our programs! We reply to all (all!) emails.

TO CONTACT US, PLEASE USE EMAIL OR THE CONTACT FORM.

We do always reply. Check the Spam Bulk Junk folder, also.

In case you do not receive a reply from us within one business day, please disable your/your isp's email filters, write again and include an alternative email address (e.g. @yahoo.com @gmail.com or maybe a friend).

For USA:

VisualVision U2W c/o Kagi

1442-A Walnut Street #392

Berkeley, CA 94709-1405

USA

For UK and EU:

VisualVision SH508 c/o Atlantic Coast PLC

Shareware Village

Colyton (Devon) EX24 6HA

England

For EU and International:

Visual Vision

V.le Riviera 464 ex 82

17027 Pietra Ligure (SV)

ITALY

For Latin America:

AMSW Brasil Ltda

Katalogo - Professional Software

Domingos de Moraes, 1293

04009-003 - Vila Mariana - São Paulo/SP

BRASIL

www.katalogo.com.br

For Australia:

VisualVision c/o Aquarian Technologies

PO Box 820,

Castlemaine, VIC, 3450

AUSTRALIA

For Russia:

VisualVision c/o CJSC TFM&K

of.821, 21, Zvezdnyi bulevard

Moscow 129085

RUSSIA

Our policies

Click below for more information:

- Privacy

- Piracy

- Refunds

- Timings

There are no limits: create a Web site or a CD about you and/or your activity; show your products and make them available for purchase; build policy and procedure manuals; normal or multimedia ebooks with audio and video; rule-books; laws, with cross references; health and safety manuals; training manuals, self installing technical manuals; data sheets. Our programs are very good also for software user guides, online documentation, help systems; catalogues; specifications, minutes; multimedia electronic books; Html documents; schools-related hypertext.

Visual Vision means affordable and professional tools for both on-line (Internet pages, sites, Html) and off-line (manuals, ebooks, hypertext documents, autorun CDs) authoring and publishing. Making Web sites, creating Internet and Intranet pages; building multimedia CD (with automatic install); catalogs; e-books, hypertext; policy and procedure manuals; laws, with cross references; health and safety; CD product showcase; your firm CD business card; training; technical; policies; software user guides, on-line help systems; specifications, minutes; epub, mobi, opf;


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